Mission-Critical Premium Support – StorageCare Gold
Critical IT environments are always on: nights, weekends and holidays. This support plan provides mission-critical support for fastest resolution, including 24×7 technical assistance, proactive remote monitoring and resolution, priority onsite critical issue response, 24×7 delivery and installation of all replacement parts
- Protects your investment and adds value with increased reliability
- Features repair service for dependable efficiency with peace of mind
- On-site service location for your convenience and ease of operation
- Electronic and Physical service sub type for better reliability and ensure maximum productivity
- Parts & Labor service characteristics for better reliability and ensure maximum productivity
- 24 x 7 Repair service availability for timely completion with increased dependability
- 4 Hour – Repair & Parts Replacement service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum productivity and deliver timely results
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