Quantum’s Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides for on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum’s expert telephone support.
- Gives you complete peace of mind and confidence in your results
- Features web support service that helps you handle any mishaps
- On-site support helps you?limit any downtime to the absolute minimum
- Electronic and Physical service sub type for better usability and increased efficiency
- 1 Year service duration to ensure maximum efficiency and precise results
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