Quantum’s Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides for on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum’s expert telephone support.
- Protects your investment and adds value with increased reliability
- Phone Support service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts and labor service characteristics allow reliable maintenance with added usability
- 24 x 7 service availability for your convenience with maximum efficiency
- 4 Hour service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
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