Barracuda’s award-winning technical support is available 24×7 worldwide. Your time is valuable, which is why we will always connect you with a live person.
Overview
We know how important it is to have 100% uptime in corporate environments. We work hard to build reliable equipment that gives our systems a 99.99% uptime.
We also understand that sometimes equipment can fail. We therefore offer the Barracuda Instant Replacement service. With the Instant Replacement service, we provide next business day shipping of replacement hardware.
If your Barracuda Networks product fails, we will ship you a replacement unit within 1 business day so you can get back up and running soon. Replacement requests received outside normal business hours will be considered received the next business day for purposes of shipping date. Actual delivery time will vary based on transit time.
- Gives you complete peace of mind and confidence in your results
- Replacement service included to resolve your problems
- An easy method for getting your in-warranty products up and running
- 1 Business Day – Replacement service response time for timely completion with increased dependability
- 1 Month service duration to ensure maximum dependability and accurate results
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