Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Benefits
May contribute to improved system performance and reduced downtime
Allows your IT resources to stay focused on their core tasks and priorities
- Offers extensive protection against the unexpected repair/replacement costs
- Features remote diagnosis service for dependable efficiency with peace of mind
- Service depot offers fast, reliable and cost-effective response
- Physical service sub type brings work stability and expertise to ensure maximum reliability and efficiency
- Next Business Day – Hardware Exchange service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum efficiency and precise results
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