The economical choice for small to midsize storage environments or noncritical operations, the Bronze Support plan includes:
- On-site support Monday through Friday
- Next-business-day response for on-site support
- Multilingual telephone support Monday through Friday, 8 a.m. to 5 p.m. local customer time
- 24/7 access to online resources
- Library firmware upgrades
- Concurrent maintenance
- StorageCare® Guardian remote monitoring
- Gives you complete peace of mind and confidence in your results
- Features phone support service for dependable efficiency with peace of mind
- On-site support guarantees quick solutions with on-site availability of experts
- Electronic and Physical service sub type for better reliability and ensure maximum productivity
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 9 x 5 Phone Support service availability to better accommodate your requirements and scheduling
- Next Business Day – Parts Replacement service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum efficiency and precise results
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