With an industry-leading class of service for organizations needing around-the-clock access to Quantum technical support, the Next-Business-Day Gold Support plan includes:
- Remote problem diagnosis and support
- Next-business-day on-site support
- Next-business-day parts exchange
- 24/7 multilingual telephone support
- 24/7 access to online resources
- Library firmware upgrades
- Concurrent maintenance
- StorageCare® Guardian remote monitoring
- Provides reliable support to resolve all your technical issues
- Remote Diagnosis service included to resolve your problems
- On-site service location for better usability and increased efficiency
- Electronic and Physical service sub type for better reliability and ensure maximum productivity
- Parts & Labor service characteristics for your convenience and ease of operation
- 24 x 7 Parts Replacement service availability to better accommodate your requirements and scheduling
- Next Business Day – Repair & Parts Replacement service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum productivity and deliver timely results
Reviews
There are no reviews yet.