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Quantum StorageCare Gold Support Plan - Zone 1 - Extended Service (Renewal) - 1 Year - Service $1,938.00
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Quantum StorageCare Bronze Support Plan - Zone 1 - Extended Service (Renewal) - 1 Year - Service $1,551.00

Quantum StorageCare Gold Support Plan – Zone 1 – Extended Service (Renewal) – 1 Year – Service

$2,326.00

Quantum StorageCare Gold Support Plan – Zone 1 – Extended Service (Renewal) – 1 Year – Service

product type

Service
brand name

Quantum
manufacturer

Quantum Corporation
manufacturer part number

SLBBM-RTDX-CG11
manufacturer website address

http://www.quantum.com
service name

StorageCare Gold Support Plan – Zone 1 – Extended Service (Renewal)
brand

Quantum Corporation
part_number

SLBBM-RTDX-CG11

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SKU: 3772887 Category:
Description

If your organization has around-the-clock requirements or a complex IT environment, we recommend the Gold Support plan, which includes:

  • 24/7 on-site support
  • Four-hour target response time for on-site support
  • 24/7 multilingual telephone support
  • Priority call handling
  • 24/7 access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare® Guardian remote monitoring
  • Provides reliable support to resolve all your technical issues
  • Remote Diagnosis service included to resolve your problems
  • On-site service location for your convenience and ease of operation
  • Electronic and Physical service sub type for better reliability and ensure maximum productivity
  • Parts & Labor service characteristics for better reliability and ensure maximum productivity
  • 24 x 7 Phone Support service availability to better accommodate your requirements and scheduling
  • 4 Hour – Repair & Parts Replacement service response time for timely completion with increased dependability
  • 1 Year service duration to ensure maximum productivity and deliver timely results
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