Mission-Critical Premium Support – StorageCare Gold
Critical IT environments are always on: nights, weekends and holidays. This support plan provides mission-critical support for fastest resolution, including 24×7 technical assistance, proactive remote monitoring and resolution, priority onsite critical issue response, 24×7 delivery and installation of all replacement parts
- Gives you complete peace of mind and confidence in your results
- Features repair service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
- Electronic and Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 24 x 7 Repair service availability to better accommodate your requirements and scheduling
- 4 Hour – Repair & Parts Replacement service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
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